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Theory

Is the Web Different?: mini-essay by David Weinberger

02/06/2008 by simoncollister 2 Comments

Great mini-essay by David Weinberger available over at his Joho blog.

In Is The Web Different? Weinberger uses a Socratic Dialogue to explore the questions of whether the Web is differnet to any invention that has gone before, whether its mere existence is making our lives different or whether it’s all hype.

To attempt to answer this question Weinbeger gives us three divergent perspectives: the ‘Web Utopian’, ‘Web Realist’ and Web Dystopian’.

While all three views are equally valid and can lay claim to their rightful position based on history and experience of the present, Weinbeger argues that to successfully answer the question all three characters are needed to argue their corner – although ultimately the realists are "essentially wrong".

More specifically we need to

"at least acknowledge the special value [Web Utopians] brings to the conversation. Innovation
requires the realism that keeps us from wasting time on the impossible.
But some of the most radical innovation requires ignoring one’s
deep-bred confidence about what is possible … We thus need utopians to invent the impossible future. And we need lots and lots of them. There is so much to
invent,
and the new forms of association that emerge often only succeed if
there are enough people to embrace them.

Web realists perform the vital function of keeping us from
running down dead ends longer than we need to, and from getting into
feedback loops that distort the innovation process. For those
services, we should thank and encourage the realists. But we should
also
recognize that beyond the particulars, they are essentially wrong."

Can’t argue with that. Especially when it’s so lucidly argued. Great stuff.

Technorati tags: Internet, Hype, Utopianism, David Weinberger

Filed Under: David Weinberger, social media, Technology, Theory

CIPR Social Media Guidelines

02/02/2008 by simoncollister 1 Comment

Colin Farrington’s letter in this week’s PR Week concludes I commented extensively on their Social Media Guidelines that were published in January 2007.

He’s right of course, I did. And in the interests of making these comments available once more I have reposted my submission (made on behalf of my previous employers, GREEN Communications).

However, Colin doesn’t mention in his letter that my extensive comments (and those of others) were constructively critical of the guidelines. Colin also doesn’t mention that despite mine and others comments submitted as part of the consultation, no changes were made to the orginal document – as far as I know.

Technorati tags: CIPR, social media guidelines, PR Week

Filed Under: CIPR, Ethics, social media, Theory

Daily Telegraph’s Robert Colvile gives further insight into blogging and media agenda-setting

01/15/2008 by simoncollister 2 Comments

The Daily Telegraph‘s Robert Colvile has picked up on my post about the key findings from my thesis into whether political bloggers can impact the MSM agenda. He gives his own perspective on the issues involved at the paper’s Three Line Whip blog.

Robert starts by pointing out that:

"The fact is that, from the outside, the mainstream media (or ‘MSM’, as
it is referred to in the blogosphere, often as a term of abuse) looks
quite monolithic. But inside, it’s made up of hundreds of editors and
writers and reporters, all casting around for things to fill their
pages with."

This is a very important point to bear in mind. We (bloggers and social media types) do tend to talk about the MSM as a monolithic institution  when in reality – while this is perhaps true at the organisational level –  like all vast organisms there are undoubtedly sub-layers and networks of real, human activity which are easily overlooked.

To this I would say of course MSM institutions are built up of networks in the same way the blogosphere is. The main difference is that the blogosphere is designed in a way that allows it to be open and facilitate the opportunities and benefits available to those within the network. I would argue that the reverse is generally true of institutional organisations. They tend to want to close down unchecked and living networks – whether consciously (at a personal level) or sub-consciously (the inherent bureaucracy present).

Robert also writes:

"The technology makes this process [news gathering] easier for online material, but as
far as I can see the basic approach is the same as usual. Trying to
theorise about it in terms of the formal influence of the blogosphere
on the mainstream media might be, as the great Boris said in another context, ‘like trying to pin jelly to a wall’.
"

Again he is raises another important point that my research hopefully makes clear, but which may well not have been made cyrstal clear in my previous post. The problem with trying to theorise formally is that most – if not all – formal media theories were created around traditional channels, whether TV, radio or print media. In fact there are plenty of journal articles that deal with online media but through the theoretical form and function of traditional media… I digress.

In my full conclusion I point to the fact that while there is some evidence to suggest agenda-setting by bloggers, the models used in the study are all fairly linear – ie. broadcast. I recommend that further study is necessary to examine the flow of information in a networked world, possibly through a revised Two-Step Flow theory which is built around the flow of information to and from the media and public via ‘opinion leaders’ – which in this case are be represented by bloggers.

Anyway. This is all fascinating stuff and hopefully I’ll get the chance to explore some of these ideas further.

Robert also has a book coming out shortly on the internet and politics.

Technorati tags: Daily Telegraph, research, politics, media theory

Filed Under: blogs/blogging, edemocracy, Newspapers, Politics, PR, Research, Theory

Research review: Do UK political blogs influence broadsheet newspapers?

01/10/2008 by simoncollister 19 Comments

I submitted my PR Diploma dissertation at long last this week. It examined whether political bloggers in the UK have an influence on the media agenda of broadsheet newspapers.

I won’t go into the findings in depth as I plan to upload a pdf of the full thesis in due course.

But the findings were interesting and I’ve summarised the main points below.

  • The study undertook a longitudinal evaluation of three case studies where it appeared UK political bloggers had influenced the broadsheet’s media agenda. These findings were then compared with data from interviews carried out with key journalists writing about the case studies issues in the MSM.
  • The case studies were: the Charity Commission investigation into the Smith Institute; the Labour Party auctioning a copy of the Hutton Report signed by Cherie Blair and Iraqi translators’ asylum status.
  • Results suggested that all three case studies displayed some evidence of media agenda-setting. All three cases appeared to act as trigger events (Dear and Rogers, 1996). That is online media events that occurred before the issues in question were picked up by the MSM – thus triggering media coverage.
  • It also appeared that in all the case studies influential, high-traffic blogs – or networks of lower-traffic ones – acted as framing devices (Drezner and Farrell, 2004) around the story, pulling together key information and interpreting/analysing issues. This was reinforced by one journalists who admitted in an interview that he used blogs as sources of “comment” and “insight” for stories.
  • Despite the above findings, 100% of the journalists interviewed claimed they did not use material from blogs when writing stories, while 50% of journalists said they did not even read blogs.
  • Interestingly of the remaining 50% that did read blogs, one journalist indicated that he used blogs for insight into political parties’ grassroots members while another admitted “cross-fertilisation” between an influential blog and his stories.
  • The general conclusion was that although on paper there appears – at least – theoretical evidence for media agenda-setting by UK political blogs results from the newsdesk indicate that for the majority, blogs are not a trusted source of news.
  • The conclusion speculates this could be either the journalists interviewed are not being entirely open in their answers and that blogs play a bigger role in the newsgathering process or that there is agenda-setting going on but that this agenda-setting process in not linear, direct from blogs to the newsdesk. Instead it may flow indirect to the media agenda through either the policy agenda or public agenda or perhaps through an entirely unknown channel being opened up by the networked world of the internet.
  • The thesis suggests further research – particularly from the critical perspective of Two-Step Flow  theory – is necessary to investigate these issues.

I’m hoping to tweak the thesis slightly and submit it as a conference paper in 2008, so if anyone has any feedback I’d love to hear it!

Technorati tags: PR, public relations, research, theory, agenda-setting, newspapers, blogging, politics

Filed Under: blogs/blogging, edemocracy, Newspapers, Politics, PR, Research, Theory

Imagine a world where everybody can write the news

01/06/2008 by simoncollister Leave a Comment

There’s an interesting post on the BBC Editor’s blog at the moment in which BBC News website editor, Steve Herrmann, explains the editing decisions which led to a moment in which the late Benazir Bhutto told Sir David Frost that Osama Bin Laden had been killed being edited out of footage used.

Herrmann explains:

"Under time pressure, the item producer responsible for publishing the
video on the BBC website edited out the comment, with the intention of
avoiding confusion. The claim appeared so unexpected that it seemed she
had simply mis-spoken. However, editing out her comment was clearly a
mistake, for which we apologise, and it should not have happened. There
was no intention on our part to distort the meaning of the interview,
and we will endeavour to replace the edited version
currently available via our website, with the original interview as
broadcast by Al-Jazeera, which, in the meantime, you can find on
YouTube here."

Personally, I think their explanation is insufficient but that’s not what interests me here.

What is fascinating is a suggestion by one of the commenters (someone called Kendrick Curtis if you;re interested) who suggests the BBC publish a ‘page history’ for news stories on their site.

Curtis suggests that if:

"every published version of an article was available via a
link from the page (and each revision had hardlinks for deep-linking
purposes) then it would be thoroughly obvious when a revision was made.
New revisions could even carry a tagline to indicate what had changed
between the previous version and this one."

Now that strikes me as a brilliant and hugely radical thing to do. Except it’s not that radical as it sounds to me like the edits History page on Wikipedia. Add to that a Discussion section on BBC news stories like Wikipedia’s Discussion and you have a near perfect system for improving the authority of news stories.

You do so through building the news round social knowledge. I won’t go into a deep definition of ‘social knowledge here and now but David Weinberger’s intention for the phrase is the way in which Wikipedia accepts up front that there is no definitive version of the truth in the same way there’s no definitive version of the news.

Social knowledge allows a record of the multifarious voices in any situation (news story) to be heard and mapped out, ultimately providing us a slightly messy if not better and more accurate version of reality. See pp. 140-147 in Weinberger’s Everything is Miscellaneous.

However, I don’t know how likely the BBC – or any other ‘traditional’ media outlet would be to implement the idea. As Weinberger points out:

"A similar delaminating of authority and knowledge would have serious consequences fo traditional sources of information because their economic value rests on us believing them."

Technorati tags: BBC Editors, censorship, social knowledge, David Weinberger

Filed Under: blogs/blogging, Current Affairs, David Weinberger, New media, Politics, social media, Theory, Web 2.0

Goldsmiths University: the Futures of News write-up

11/26/2007 by simoncollister 2 Comments

As promised, here are some notes from the Futures of the
News
conference
at Goldsmiths University  last Saturday.
For my initial reaction, see my previous post.

The morning session was opened by Martin Turner, Head of Operations for BBC
Newsgathering. His presentation was far and away the most on-the-money one of
the whole morning, but it was telling that the conference chair had only made
one note on it, compared to copious notes for other speakers.

Martin
outlined the shifts happening in media right now and suggested the
corresponding changes in organisational behaviour may not be enough to save the
media as we know it. In fact, he was the first (and, I think only) speaker on
the day who acknowledged that real innovation is being driven by small firms
and people outside the major media players.
 

Martin suggested that the only innovation by
major media businesses have been ad (and thus revenue) focussed.Coupled with
healthy(ish) online ad spend this has helped reinforce the notion that
if there’s still profit in the
broadcast/linear media model why would you drop it?

I think
Martin was also the only speaker to talk about:

  • aggregation
  • algorithms
  • community filtering of news

All of
which he claimed were part of the future of news and the media. But Martin also suggested that
with a proliferation in user-generated content, will the desire to produce
news dry-up or change dramatically? Unsurprisingly he had no answers.

In the afternoon,
Goldsmith’s Natalie Fenton presented on the research project’s predicted
directions. In Making Sense of the News in a Digital Age: Journalism and
Democracy
, she proposed the thesis: "F
orms of news journalism can contribute to the
process of democracy – which is both a marker of modernity and an inherent
feature in modern life and democratic structure."

Well, that all gets my vote and so did the
parameters of the work Goldsmiths is set to undertake, which will
investigate how speed of access, poly-centricity and
multiplicity and interactivity and participation all affect the news
production and consumption process. What is being attempted, we were told, was: “a
macro-societal investigation into micro-organisational changes.” But, of course!

However, a couple of the other presentations
presented interim
research that seemed to look at online developments from the perspective of
‘what will journalism/media etc look like in the future’.But yet some of the ideas
they discussed (e.g., the BBC’s responses to multi-platform media production)
were – while interesting – not particularly ground-breaking. 

I asked as much during the Q&A session and although the answers
recognised that staying ahead of the curve was a challenge when
setting out research
parameters,
there was an amazing outburst from one of the project
leaders.

She raised her hand to ask a question but then
delivered a rant about why citizen journalism doesn’t really exist. She added
the caveat she spoke as a former journalist but her argument
that CJs were nothing more than super-sources missed the point entirely for me.
Haivng heard Dan “father of CJ” Gilmor discuss the same issue I found
Goldsmith’s take pretty dismal.

Obviously, I drink the social media Kool-Aid
good ‘n’ proper and accept that any solid research needs to be as unbiased as
possible, but then again the woman from Goldsmith’s seemed to be as against
social media as I am for, so that can’t be too even-minded!

More to come….

Technorati tags: Goldsmiths University, Futures of News, Martin Turner, Natalie Fenton, citizen journalism

Filed Under: Newspapers, PR, Research, social media, Technology, Television, Theory, Web 2.0

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