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Programmers and Switchers: Shaping power in networks

09/01/2009 by simoncollister Leave a Comment

As mentioned in a previous post, I'm presenting a paper on online monitoring and UK political parties at a forthcoming event.

This post is sort of a work-in-progress/thinking out loud series of notes leading up to that paper. It draws on recent work by Manuel Castell's and seeks to clarify how power functions in networks. Alternatively, you could substitute the term 'influence' for 'power' – but fundamentally we're taking about power however it's dressed up.

If you're interested in politics or digital communications and networks then read on.

Based on earlier work by Geoff Mulgan, Castells argues that
the state has the capacity to exercise power “through the articulation of three
sources of power: violence, money and trust.”

Mulgan states:

“Of the three sources of power the most
important for sovereignty is the power over the thoughts that give rise to
trust. Violence can only be used negatively, money can only be used in two
dimensions, giving and taking away. But knowledge and thoughts can transform
things, move mountains and make ephemeral power appear permanent.”

Castells argues that the third power, trust, is critical to
the network society. He believes that while Mulgan’s perspective on state power
is broadly accurate it is traditional (i.e. industrial). In the networked
society the ability of individual actors to control communication and knowledge,
which leads to trust, is being changed.

According to Castells, the most crucial forms of power in
the networked society follow the logic of “network-making power” – that is, the
most important power within networks is the ability to establish and control
the particular network.

The ability to do this is based on two basic mechanisms:

“(1)
the ability to constitute network(s), and to program/reprogram the network(s)
in terms of goals assigned to the network

(2) the ability to connect and
ensure cooperation of different networks by sharing common goals and combining
resources, while fending off competition from other networks by setting up
strategic cooperation”

Castells calls actors in the first mechanism ‘programmers’
and those in the second mechanism, ‘switchers’.

If we apply this to the example of political blogging
networks in the UK then the logic runs as follows:

Those that ‘program’ the network typically establish who
links to whom and what people blog about. The UK’s primary political blogging
network has arguably emerged from the early, influential bloggers, e.g. Guido
Fawkes, Iain Dale, Political Betting, etc. These bloggers have constituted the
network and thus are the programmers.

If you are a political party then this network is likely to
operate outside of your control. Coercion (i.e. legal or technical take-down) won’t
work as power is distributed among the network.

There are two options then that political parties could
explore to change the network-making power:

1)  
Establish their own network of political
bloggers in an attempt to reprogram the political blogging network. This has
been attempted by some political parties, e.g. LabourHome; Lib Dem Voice, but these
have seemingly not accrued enough influence/power in the network to re-program
it as of yet.

2)  
They could attempt to establish strategic
partnerships with key networks and attempt to ‘switch’ the flow of power.
Examples of this include providing bloggers with exclusive information or news
and inviting them party conferences etc.

With some luck I’ll be presenting some more conclusive
findings relating this theory to actual practice within UK political parties later this
month.

Feedback welcome.

Tags: Manuel Castells, Networks, Power

Filed Under: Digital strategy, edemocracy, Politics, Theory

Crowd-sourcing the future of media

07/08/2009 by simoncollister Leave a Comment

One of the things I [heart] about the internet is its ability to totally democratise the production and distribution of knowledge and information.

Reading George Monbiot's (somewhat difficult to follow) analysis of the relationship between the media, editorial independence and advertising in a recent Guardian column, I thought: "Wow. Well, that's complicated. What's the solution?".

Well, it turns out the solution wasn't too far away. Several comments down in fact. By a man called Graham Wayne.

I won't try to summarise or precis his response. I'm just going to re-post.Lazy, you say? Well, it's too good not to. 

George

I
am moved by your candid argument to respond – and we should acknowledge
the Guardian for giving you the space – and yet for the first time in
many threads I am, frankly, quite perplexed by the commercial paradox
you identify.

There are some alternatives, but none of them are
entirely satisfactory or perhaps commercially practical. Some are not
consistent with the ethical requirements you describe and with which I
broadly agree. But in the first place, let us enjoy for a moment the
irony of taking money from the airlines, the automotive industry and
their ilk, in order to sponsor an MSN outlet that consistently
criticises them and pays for people like you to do so. It does sweeten
the pill a little, but perhaps not enough.

Some suggestions then
– not so much as things I think can be done, but as catalysts that
might lead to constructive discussion and better solutions than I can
offer:

1) Recent news suggests that some quality MSN websites
will attempt to institute subscriptions. If the Guardian moved in that
direction but limited advertising according to content that met
published ethical standards, it would make subscription more
meaningful. I would pay to support a news site that placed ethical
behaviour at the core of its business model, because that is exactly
what I find is virtually absent from commercial concerns, and much to
our detriment both as consumers and members of society.

2) Try
such a scheme as an alternative site and trial it for a reduced sub in
the first year. If it took off, move the enterprise in that direction
and reward those early supporters with a discount on the second year –
or something.

3) Ban only the ads that meet the ethical standard.
This is not a moral exercise but a commercial one, but where virtue is
rewarded. Ethical standards should be applied to products or services,
not companies per se, and when certain products enjoy more ad space
than their counterparts, their importance to the companies that produce
them shifts in their favour, simply because they sell more. Advertising
usually targets the consumer, attempting to modify their behaviour;
here advertising could target the companies and do the same. It is in
the boardroom that this message needs to be understood – the market is
changing and ethical behaviour will be rewarded by consumers. (And when
it's all hat and no cattle, you have new fodder for the column).

4)
Develop more flexible price strategies and find more innovative ways to
deliver the adverts. Perhaps a rate card with weighted price bands
depending on gross revenue, where smaller and more ethical concerns can
also take some space in the paper or the site, thus increasing
opportunities for ad sales. I suggest this because I think taking the
ethical stance will cost the Guardian some revenue. Quite how much it
loses is in part dependant on the ad sales team, because there is also
a strong marketing advantage in the ethical stance, especially if the
Guardian is the first to adopt is. Very newsworthy, and worth
trumpeting in any ad campaign. It must also be true that properly
exploited, there may be some additional market share to be gained
through it, so it's not all downside.

5) Keep discussing the
option of going completely digital. I'm sure this is discussed and the
Guardian management understand this much better than I, but there are
important implications for the environment as well as the economics. It
must include a subscription, but that has benefits since it would
probably be annual or semi-annual, which is more reliable income than
variable sales of print copies. (I'd like to see the management's
thoughts on this. Things change, as the Guardian demonstrates with this
very site. Where are they now on this?)

Prudence would dictate
money will be lost, so the Guardian must ask the same question it does
over page 3 girls: what is it prepared to do in service of Mammon
rather than its founders like Scott? Tits are out of bounds, yet they
would bring in more money, as would the sex trade ads, but the Guardian
has taken a moral stance at the expense of profit. Morality cannot be
parcelled out or striated by expediency. Either the Guardian is wholly
responsible and doesn't want to assist in destroying civilisation, or
it may as well start looking for busty women and brainless men to leer
at them, since that readership will always put their hands in their
pockets – if you know what I mean.

Good isn't it? I hope the Guardian's Emily Bell sees this and takes some of Graham's points further.

Tags: Guardian, George Monbiot, future of the media, Emily Bell, advertising

Filed Under: Advertising, Digital strategy, Economics, Ethics, News, Newspapers

Metropolitan Police’s turn to social media after G20 policing scandal likely to fail, IMHO

05/08/2009 by simoncollister Leave a Comment

As an interesting footnote to my post below about the need for the Metropolitan Police to make significant changes to its organisational communications culture the force's Director of Public Affairs and Corporate Communications, Dick Fedorcio, is interviewed in this week's PR Week.

From my reading and expert opinion form others Fedorcio's comments indicate that the Met is unable or unwilling to make the real changes necessary.

In a telling statement, Fedorcio, tells PR Week that he won't be looking to run a blogger engagement programme any time soon as:

"If I was seeking to
manipulate people, it would raise a question about how that reduced our
integrity. To be leaning on someone to say "give us a good blog" starts
to raise some ethical issues.
"

This is a damning insight into the Met's current communications practice as it suggests that its media strategy is built on manipulation.

Commenting on the interview, Diffusion's Ivan Ristic, adds his expert comment that when an organisation has a "reputation of stonewalling" it "makes it difficult
in a social marketing context.
" Too true. You need to tell your story as openly as possible and engage and empower others to help tell your story.

However, while what Ivan says is correct I disagree with his reading of the situation. The Met does not have a reputation to stonewall – at least in the G20/Tomlinson context.

Here the Met/City police and IPCC were extremely proactive in issuing media releases and briefings to frame the story based on what has emerged as an untrue account of events.

Admitedly organisational change isn't easy and takes time and resources – something Fedorcio claims is currently lacking. But stepping into the social media space without evening considering what adaptions you need to make to your corporate communications strategy is setting yourself up to fail – or at least be burned very publicly before you get your strategy right.

I wonder if Dick or the Met will ever monitor this psot and respond? 🙂

Tags: Metropolitan Police, Dick Fedorcio, PR Week, blogger engagement, social media strategy

Filed Under: blogs/blogging, Digital strategy, Ethics, Politics, PR, social media, Trust

Organising in the age of Networked Movements

03/05/2009 by simoncollister 4 Comments

I posted last week about my decision to not renew my membership of the UK’s PR trade body, the CIPR for various reasons.

I'm currently re-considering (more to come on that one hopefully) my lapsed membership, but weighing up the pros and cons of why I didn’t renew my membership helped me crystallise a line of thought I’ve had for a few weeks.

This thought is thus: the primary problem with trade organisations such as the CIPR or NUJ is quite simply that they are organisations.

That is, they struggle (or appear to be struggling) to adapt to the challenges posed by a socially-enabled Internet precisely because their organisational structure is geared towards fulfilling a role in an industrial, non-networked world.

For example, I don’t need the CIPR to co-ordinate a venue, guestlist, speaker and refreshments in order to attend a networking vent because a network of 50 people connected via the Internet can achieve something similar – moreover, they can achieve something better by co-creating the event.

This idea is also relevant when thinking about the way political parties (in the UK) are adapting to social media. While the Labour Party is making great strides in freeing up debate and campaigning I stand by the argument that they are never going to really get social until they do one of two things.

The first, is to radically restructure the way the party organises itself. That is, turn the party from a top-down campaigning body to a purely bottom-up network of campaigners. The difference may appear subtle but the effect is radically different.

Secondly, they could do what Obama did with the Democrat Party in the 2008 Presidential Election campaign. Rather than restructure the party (although there were definitely some changes made to the way to party operates), the Obama team centralised a large part of the campaign organisation but significantly they devolved a lot of the on-the-ground ‘campaigning’ activity to its networks of supporters.

For example, quoting Micah Sifry in an excellent essay, Sarah Oates, notes “campaigns are designed to share tasks, but not authority”. Conversely “networks share authority but not tasks”. The real test, for the Obama team, Sifry notes, will come when his team looks how to carry forward the ‘shared authority’ created during the campaign into the White House. I suspect that the Obama movement will struggle to integrate its decentralised, networked, informal organisation into the traditionally top-down formality of government.

Of course, I may be wrong and we have already seen Obama’s Change.gov programme initiate attempts to crowd-source policy making. But how successful this will be over the longer-term remains to be seen (and is the topic of another post!).

More significantly, this idea of sharing ‘authority’ vs sharing ‘activity’ (or tasks) illustrates that real political co-creation and networked campaigning appears – so far – to work best in opposition where parties and organisations are not fettered by the constraints of top-down government.

Having said that, I appreciate Obama is trying to change this and the UK government has a number of great social media thinkers and doers currently engaged in trying to make Government more networked. This is an interesting space and will continue to become curiouser and curioser. I plan to track progress in the UK and on the other side of the Atlantic and keep you posted on developments.

Technorati tags: Organisation, Barack Obama, CIPR, Micah Sifry, Paula Oates

Filed Under: CIPR, Digital strategy, edemocracy, Internet, Labour, Micah Sifry, Politics, social media, Technology

UK Government’s BERR launches YouTube Channel

02/25/2009 by simoncollister 4 Comments

I've just spotted that the UK Government's Department for Business and Regulatory Reform (BERR) has launched its own YouTube channel (I wonder if it's the handiwork of @neilyneil?).

One of the first videos uploaded is a piece to camera by Lord Carter talking about his recently published Digital Britain report:

Pleasingly BERR have opened up the comment section to allow viewers to discuss and feedback on Lord Carter's report.
Unfortunately, no-one has contributed yet.
See Joss's comment below. Looking again this morning it seems the comment option is now turned. I'm sure it wasn't yesterday when I looked… looks like BERR are trying to drive discussion to their own destination www.digitalbritainforum.org.uk which, in its own words, is a "discussion site …created by the Secretariat for the
Digital Britain Steering Board, to provide a space for you to engage
with us directly in an online debate about Digital Britain.
" Wow! The "Secretariat for the
Digital Britain Steering Board" – how social is that 🙂

It's worth noting that there is already a huge volume of discussion of the report online. Just take a look at a Twitter search for the hashtag #digitalbritain. I'd recommend Lord Carter get online himself and started engaging in the discussions already happening.

Technorati tags: BERR, Lord Carter, Digital Britain

Filed Under: Digital strategy, edemocracy, Net Neutrality, New media, social media, Technology, Twitter, YouTube

LabourList Review Part 3

01/19/2009 by simoncollister 1 Comment

LabourList: Conclusions

To round-off the LabList review it's worth returning to what Draper writes in his memo about LabourList aspiring to become “an independent site that aims, in time, to be our version of Conservative home”.

I think given time, this may happen. It won’t be easy with Labour being the party in Government. This adds a different dynamic in two areas. Firstly, in terms of what insiders can say on the site regardless of its independence. And secondly in terms of allowing the site to grow organically. This works best if both content and the ideas behind content can develop organically. We know that both ConservativeHome and LabourList (and Tory/Labour blogs in general) tend to eschew ideas generally in opposition to the mainstream party. When the mainstream party happens to be in government I think this will create tensions.

But remember. LabourList is still in beta and has a lot of bedding in to do. More importantly desipte my observations above I would clarify that if there was one avenue to resolve any intra-party tensions or overcome a desire to limit debate and move political communications and campaigning forward then sites like LabourList, ConservativeHome and LiberalVoice represent it. I'm told that at least one of the people behind LabList feel that MSM have focussed too much on the site’s launch rather than the symbolic change in Labour’s approach to the Internet. It’s early days yet, but I suspect he’s right about that.

Filed Under: ConservativeHome, Digital strategy, edemocracy, Labour, Politics, PR, social media, Web 2.0

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