*UPDATED* March 26th demo: some initial thoughts

This blog post sets out some of my thoughts from Saturday's demonstration against the Government's cuts agenda.

It should be taken in the context of my immediate reaction to some of the things I witnessed; my initial analysis and the resulting insights.

I'll also use it as an opportunity to develop some thinking around ideas related to my PhD, in particular theories of power and the media, using things I saw as case studies. I'll save these for a follow-up post.

What follows is, in part, a narrative and, in part, a series of first-hand accounts and analyses. It's been written quickly so my apologies for typos, errors, etc

Firstly, some observations

1. Mass turn out
Make no mistake, Saturday's TUC march was huge. Thus I was surprised to see the BBC reporting that the estimated figure was only 250,000 [EDIT: the BBC has now revised this to "250,000 - 500,000" which is possibly even more useless]. Frankly, I don't understand how they arrived at that figure. More below

2. The limits to social media showed
While social media and digitally networked activism provides radically different opportunities for movements (e.g. UKUncut growing from and organising around a hashtag) there were some limitations with the 'real-time' web on this demo. Although I should caveat that I used my smartphone sparingly to converse battery-life.

Firstly, I found it difficult to track everything that happened in real-time. This is perhaps less a limitation of social media and more a by-product of the sheer dynamism and fluidity of the demo. 'Real-time' on Twitter just wasn't real-time enough to keep pace with the speed things evolved on the streets.

Secondly, some technologies (at least the official Twitter iphone app I was using) struggled to function appropriately under the circumstances. So, for example, the official Twitter app pushes popular tweets (determined by the number of RTs) to the top of the timeline. Perhaps there's way of turning this off but it meant that the up-to-date information so essential in live situations wasn't instantly accessible. The anti-kettling site, Sukey, too while appearing very useful in mapping the situation on the streets also aggregates important tweets, but crucially without a time stamp.

Essentially, the point I suppose I'm making is that in very dynamic and fluid situations making sure real-time is real-time and knowing just what 'real-time' is becomes of paramount importance and I didn't feel the information I was getting was reliably timely.

Perhaps there's a need for an activist-led Twitter/online info tool that is built around quite specific needs.

As a footnote – and I have some thoughts I need to work up – SMS became a really useful too in this situation.

3. Massive black bloc
The size of the black bloc surprised me greatly. I'm no veteran activist but I was with some when we heard about the size of the black bloc and I think it's fair to say even they were surprised. Newsnight's Paul Mason, tonight said it was the biggest black bloc seen on the streets of the UK for a long time.

Speaking from personal experience, I recall seeing a small black bloc of no more than 20-30 during the G20 in 2009; and if you believe the tabloids these were possibly a European black bloc summit-hopping.

At the Mayday demonstration in Parliament Square in 2010 there was a similarly sized black bloc – or at least a group of activists dressed as a black bloc. From recollection they weren't active.

On Saturday, word on the street was that a black bloc of between 2,000 – 3,000 mobile around central London.

I've seen a similar number reported by activist media although a smaller number reported by the mainstream media [saw it somewhere but no link just yet]

Aside from the finer detail, I don't think I've ever seen such a significant black bloc in the UK.

3. The black bloc had very, very young elements
I mean seriously young. On the strand we passed a group of young people possibly 16-17 who were clearly 'blacked up' under their day-to-day clothes. The same scenario was repeated through-out the afternoon on Oxford Street.

4. These have possibly been 'radicalised' by the student demos
There's a very strong possibility, IMHO, that the younger elements of the black bloc have had their outlook on the police, state and capitalism changed as a result of a) government policy and b) their experiences from the student demos late last year.

These young people have had their perceptions of democracy (built up through education, media and recent prosperity) challenged by the reality of how liberal democracies in free-market regimes operate and the inter-relation between the state and police.

5. Black bloc violence wasn't mindless or unconnected to anti-cuts demos
It is a mistake to believe the media reports on this as they're based partly on police press releases and official statements and partly on internalised beliefs within which the media operate (more on this in the conclusion).

Reporting that claimed – as the BBC did – that the black bloc weren't connected to the wider anti-government protests are incorrect and misleading [EDIT: since reading the original BBC report I can now only find references to the black bloc as a 'separate group'].

Those in the black bloc were – from what evidence I saw – acutely aware of the reality of capitalism; the government's policies and agenda and its effect on people. This wasn't mindless vandalism. It was very mindful vandalism. Neither was it violence.

Secondly, some ideas and insights…
           
5. What is the role of the internet in supporting the black bloc phenomenon?
Thinking about this, the role of the Internet has been perhaps to play two significant roles:

  1. Educating people about role of the black bloc
  2. Connecting people keen to build affinity groups around black bloc tactics

Perhaps this is a facile point but without the internet, finding out about black bloc history and its tactics and then connecting with others sharing similar aims would be difficult.

For obvious reasons this activity traditionally would be based around small-scale affinity groups and learning would be a rare and practical experience.

For #26March there was a well publicised Facebook event for those wanting to take-part in black bloc tactics – with upwards of 1,000 – 2,000 cofirmed attendees reflecting the younger demograhic mentioned above [again, no link showing on facebook anymore]

Of course, using the Interent to research, plan and implement black bloc tactics will potentially open up other challenges such as online surveillance and data mining, but that's something for a separate post.

Some conclusions
I've got an embryonic conclusion to write up that ties some of these thoughts together within a framework of power and media but I'll save this for a follow-up post.

*UPDATE* I was hoping to get these concluding thoughts around media and power blogged shortly after this post – however, I need to get some more reading and writing done for my PhD and then hopefully I can come back to this line of thought with a more robust and radical argument.

The Marketing Century

The CIM has a new book out to mark the centenary of the organisation which, according to the press release I've been sent, celebrates the role of the marketing industry's trade body by providing "a comprehensive source of marketing’s evolution over the past one hundred years."

Marketing-Century
 

The book appears to cover a wide range of themes; although I haven't seeing a copy so I can't overly explicit about what's in there. I have, however, had a quick look at the chapter on digital marketing written by fellow CIPR social media panel member, Phillip Sheldrake.

It looks good. It nicely weaves a readable narrative about the origins and trajectory of digital marketing from the early days thorugh to current challenges for marketers while all the time offering practical insights. It's a pretty comprehensive chapter too, covering email, mobile, search and analytics.

It concludes with a really interesting take on the potential directons for the future of marketing. What I like is the way the information is kept top-line enough to remain plausible but granular enough to be useful.

It's also highly refreshing to see the 'Internet of Things' being raised as a theme – bringing the classically transactional world of marketing in step with a networked-services vision of the future.

My only – and frankly unjustified complaint – is that the chapter (and likely book) doesn't critically engage with the implications of some of developments. It's unjustified becasue it's a CIM textbook so unlikely to provide a deep critique of marketing and also because Phillip does reference the backlash against BT and Phorm in the section on digital data.

I'm also unconvinced of the book's bold claim it's able to predict the next 100 years of marketing – but maybe that's part of the marketing plan :)

 

Mark Hanson, RIP

Last week brought the very sad news of the death of Mark Hanson.

Mark intro

Source: Staniforth PR/Flickr

I didn't know Mark as well as others – our paths crossed within political and PR circles – but I did want to dedicate a blog post to put on record the fact that his warmth, generosity and wry intelligence touched my life as it clearly did so many more.

My condolences and deepest sympathies are extended to his wife, family, friends, colleagues and anyone else who knew him.

Mark's family have suggested that if anyone wishes to make a donation in Mark’s name they can do so here to MIND and Mayhew Animal Home.

NHS innovation through digital networks

I’ve been deeply busy of late and have a wealth of reading and blogging to catch-up on.

My first post, however, has to be this simply inspiring presentation from Dan McQuillan:

NHS innovation diffusion – from Deleuze & Guattari to Digital Movements

Dan is possibly the only person able to invoke Deleuze & Guatari and not only get away with it, but make it absolutely appropriate and insightful.

Beautiful stuff and serendipitously linked to some other thnking I;ve been doing of late regarding networked social movements.

 

Speaking at Netroots UK this Saturday

Just a short post to say I'll be sitting on a workshop panel at this Saturday's (8th January) Netroots UK event: "A one day event to help network and inspire progressive activists working on the web."

It promises to be an interesting event with a host of great speakers and an even more interesting set of fringe sessions.

Officially the day is being organised to bring together hundreds of grassroots activists in central London for a day of workshops, discussions and networking with organisers offering the opportunity to:

  • Hear from innovative and effective campaigns in other fields
  • Make useful contacts with key people and organisations
  • Get practical training in digital techniques and technologies
  • Take part in the debate on the future of UK activism

But I'd go even further and suggest it looks as the event will do a pretty good job of cross-fertilising some of the more formal campaigning organisations with some other more loosly organised ones, e.g. UKUncut, Disabled People Against Cuts.

Add to the mix some important thematic sessions like activist security and international perspectives and there should be a heady brew of ideas for action.

I'm speaking on the Working with social media panel and plan on discussing how to use online networks to campaign.

Anyone going that fancies meeting up drop me an email or tweet!

 

Communicating protest: Some notes on police PR tactics – Part 1

First and foremost I want to set these blog posts into some context.

I posted previously about The Met's use of staged or managed events at the second student demo as part of its communications strategy and suggetsed I might write a follow-up post to examine some of the Met's more conventional PR tactics to shape media coverage and public opinion.

Also, as part of my PhD I'm planning on using my blog as a way of keeping notes and sharing thoughts that will come in useful as my research progresses. These posts are part of that iterative process. 

In addition to the above, these posts will also hopefully serve as a handy – if modest and incomplete – reference guide for journalists to help them undertand and decode some of the communications tactics employed by the Met and thus potentially improve the depth of questioning and breadth of coverage.

Part 1 – How 'framing' media stories is used for effective political policing

In US academic, Robert Entman's, book on the way issues or stories are 'framed' (that is how relevant information is gathered and edited into 'news') by the media he asserts that by establishing the terms of a potential story, strategic actors (in our case, the Met) can command and control the way the subsequent news is perceived and – more importantly – how it continues to influence future stories.

Specifically, in Projections of Power (2004) he outlines what Curran (2002) calls the "definitional power" of the media:

"A dominant frame [i.e an official way of interpreting information] in early news coverage of an event can acticat and sprad congruinet thoughts and feelings in individuals' knowledge [...] that guides responses to all future reports. First impressions may be difficult to dislodge." p.7 [my emphasis]

This theory can be used to explain the PR tactics adopted by the Met even before a demonstration takes place who you will often find issuing a briefing to 'define' the direction of the media narrative.

This happened ahead of the most recent student demonstration on 9th December where Commander Bob Broadhurst, the head of the Met's public order branch, told media they were expecting the student demonstration to be violent.

It also happened ahead of the 2009 G20 protests in London when weeks before planned demos Superintendent David Hartshorn, who then headed the Met's public order branch, exclusively told The Guardian the Met was: "preparing for a "summer of rage" as victims of the economic downturn take to the streets to demonstrate against financial institutions."

With hindsight these examples offer a useful opportunity to interpret the way they potentially shaped public perception of events.

Take the recent student demo as our first case study: telling the media they were execting violence firstly activates in the public's mind that the demonstration is goin to be violent. Whether it ever turns out to be or not this perception and mindet towards demonstrators is established. Secondly, it acts to legitimise police violence because, as the Met has aldready confirmed in advance, it was expecting violence so any brutality on its part must be a response.

This technique neatly reverses cause an effect of violent public order situations and becomes a self-fulfilling prophecy for the Met.

The ' helped significantly by the news management technique of 'embedding' journalists within forces to help ensure the event is interpreted from a specific perspective – despite the best aims of 'objective' reporting.

Another 'set piece' in the police's PR toolkit to help 'frame' news from within protests or public order situations is the use – and reporting – of injuries.  

**Before I go any further, please note: I am not excusing or valorising any kind of violent behaviour or resultant injury to anyone. I am trying to explore and explian how injuries that happen within tense situations can be used to establish a particular perception in the media.**

The reporting of injuries can be used both qualitatively to reinforce the notion of 'violent demonstrators' and 'police as victims' and also quantitively to show how much of a battle the police won/lost (depending on the public's wider perceptions post-event).

As an example of the first tactic see this quote from a police spokesperson from Nottinghamshire police during the demonstration at Ratcliffe-on-Soar power station in 2009:

"Throughout the day officers have been assaulted but police remain in control of the site. We have one officer who sustained head injuries at the protest. He was airlifted to Derbyshire Royal Infirmary where he is being treated. His wife has been made aware but we have no update on his condition.

"One protester also received treatment on site by police officers and was taken away by ambulance. His condition is unknown."

It would later transpire that the office didn't sustain a head injury – which, of course, was good news.

What is noticable is the formal and melodramatic reporting for the injured police officer (e.g. "his wife has been informed") that's clearly missing from comments about the injured protester – along with a more complete total of injured protestors which was much higher than 'one'.

Now, this may seem rather extreme: exploiting injuries to shape media covergae, but wider context and examples will hopefully illustrate the point further.

The injured officer airlifted to hospital was actually treated by a medic that was protesting on the day. From tweets at the time and emails I've seen subsequently it would appear that at the time the officer was being treated it was apparent that he was unlikely to be suffering from head injuries, as the hospital or police later confirmed.

The Guardian – as I understand it – was party to the development in the story, but of course by then it was old news and the public's perception had been set.

A further – and by now, infamous – example of the quantitative use of police injuries in PR is Kingsnorth Climate Camp.

During the 2008 Climate Camp gathering police used extreme measures to intimidate protestors, such as sleep deprivation and excessive stop and search activity. In addition, police revealed to the media and Parliament that a total of 70 officers had been injured during the police operation.

It wasn't until a FoI request from the Liberal Democrats that it became apparent not a single injury was sustained from protestors; rather records showed injujuries were mostly toothache, diarrhoea, cut fingers and "possible bee stings".

I won't labour the point, but you get the idea that by the time the reality of the situation has unravelled it's old news and the public perception has been crystalised.

For a good overview of examples of this, specifically related to climate change and climate justice campaigning, see Kevin Smith's post for the Guardian's CiF blog.

The next post in this series will look at post-demonstration tactics, the use of language and perhaps look at some of the additional reasons for the effectiveness of police PR and media management, e.g. the formalised news production processes and cultural values of the media.

 

Bibliography:

Curran, J. (2002). Media & Power. Routledge.

Entman, R. (2004). Projections of Power. University of Chicago Press.

Wikileaks analysis part 2: Power in a networked society

*This is the second post about Wikileaks and the implications it has on the current political, media and technological landscape. The first one can be found here.*

Michael Trice from Leeds University's Centre for Digital Citizenship wrote an interesting post recently evaluating Wikileaks' impact on the distribution of power in our contemporary, networked society.

Michael suggested that, in the terminology of academic Manual Castells, Wikileaks has used the media as a 'switcher' network – that is, it re-directs or reorients the goals of other networks to ensure it achieves a greater audience for itself and information.

I responded to Michael's blog post with a comment that opposed this perspective and suggested an alternative reading which I've re-posted below.

But before I re-post my [slightly updated and edited] comment here's a quick recap of what Castell's means by 'switching' and 'programming' power within networks:

Castells argues that power within a networked society fundamentally concerns actors' (both individuals and groups) ability to establish and control particular networks.

This control can be achieved in one of two ways:

  1. the ability to constitute network(s), and to program/reprogram the network(s) in terms of goals assigned to the network (largely by setting and controlling the way we perceive issues and information)
  2. the ability to connect and ensure cooperation of different networks by sharing common goals and combining resources (i.e. identifying like-minded networks with which you can work to challenge the dominant program)

Castells calls actors in the first mechanism ‘programmers’ and those in the second mechanism, ‘switchers’.
  
Contrasting Michael's argument that Wikileaks uses the global media to 'switch' power within networks, I suggest that if global media traditionally set the goals of our communication networks, it’s fair to argue that these goals tend to create coverage that a) minimises criticism of government activities b) is increasingly reliant of ‘soft’, entertainment stories and c) increasingly linked to official sources of information through proactive and reactive news management/PR (see point a))

So, if Wikileaks can provide source material for the media to cover issues that are traditionally the preserve of niche and, arguably, radical media then surely Wikileaks is the network switcher, working strategically to ensure the “cooperation of different networks” of traditional media and using it to publicise Wikileaks and its material and achieve its goals (presenting confidential material to a wider audience).

But perhaps more interesting is not the effect Wikileaks is having on media networks, but rather its role as a case study proving Castells’ theory of ‘Networking power’.

Castells believes this abstraction of power in a network society is about the power of those actors that are included in a network over those that are not.

For example, all the benefits of being connected to the Internet are available to those with Internet access. Those without access, lose out.

With this in mind, it would certainly seem that the US government (and no doubt other governments) along with corporate actors are doing their best to exclude Wikileaks [and also Assange] from dominant networks that most of us rely on for participation in our networked society.

If we continue to use the Internet as an example, cutting off Wikileaks from its servers (e.g. Amazon) is about excluding the organisation. From a financial perspective Mastercard, Visa and Paypal are examples of pulling the plug and excluding the organisation from financial networks. From a media perspective counter-briefing & pressuring media to report critically, etc, etc.

A further test of Castell’s hypotheses on power in networks will be the outcome of all this wrangllng between Wikileaks and established power networks.

On the subject of ultimate power, Castell’s is either vague or evasive. He believes that such a question is either easy or impossible to answer.

Easy, because we can say – for example – the US government can pull enough strings with actors within networks to shut down Wikileaks and silence Assange for good.

But also impossible to answer if we accept that even though Wikileaks might be shut down and Assange silenced, the leaked material will still have residual presence on other nodes within numerous networks – plus the Wikileaks model is replicable and will no doubt be imitated by other network actors.

So, while Wikileaks adds to discussion and analysis of Castells' notion of ‘Switching’ and 'Programming' power it also has a lot to offer for empirical validation of Castell’s wider theories of power in a networked society.

The PhD

I’m currently researching a PhD with Royal Holloway, University of London’s New Political Communication Unit supervised by Dr Andrew Chadwick.

I’m interested in understanding how the increasing socialisation of communications by the social web is changing the way the media operate and what impact this has on politics, power, democracy and organisational communications strategy.

Specific areas I’m currently researching include:

I’ll be updating this page as the PhD develops as well as blogging more specific iterations of my research.

My current working title is technically: “Who Governs and Who Ought to Govern?”: Framing, Democracy and the Networked Information Economy – but who knows exactly where I might end up.

More to come…

Wikileaks analysis Part 1: Some notes on transparency

There's been a lot of discussion of Wikileaks and it's high-profile founder, Julian Assange, recently. Some of it tittle-tattle led mainstream news stuff, and some more reasoned critical analysis.

I've come acoss a few good blog posts that have spurred me to spend time thinking about Wikileaks and the deeper implcations the site-cum-organisation might have for contemporary media and politics. 

As often happens, my intention to post short, pithy comments in response fails and I end up postng longercomments than planned.

So I thought I'd round them up into a couple of blog posts about Wikileaks and a couple of central themes.

In this first post, I responded to a couple of big questions Jed Hallam asked about Wikileaks and its effect on transparency, particularly from the perspective of the individual.

Jed asked whether the fall-out from Wikileaks will mean that people (and I'd presume this term can apply at both a individual and collective, organisational level) start "behaving themselves [...] thus destrying any risk of being found out".

Or perhaps things will go the opposite way with people becoming "ultra-concerned about their privacy" online as possibly evidence by phenomena such as whitewalling (amply demonstrated by Drew)

FInally, Jed asked whether "the world will totally change and people will become totally relaxed about who they are and what they do – every tweet and Facebook update will become accountable for and Eric Schmidt will die a happy man."

I argued that we'll end up with a mixture of two and three. There's a possiblility Julian Assange will see the effects of his "secrecy tax" come to fruition but I'm not too sure in my comment:

Yes, people can leak documents on the web. But they have to get them first. Geert Lovink’s 10 Theses on Wikileaks is relevant here as he makes the claim that Wikileaks only offers a quantitative difference to existing whistle-blowing, not a qualitative one.

Plus, Wikileaks is the antithesis of transparency. We don’t know if the leaks are accurate or planted. Nor do we know how WLs operates, how it chooses or edits material, for example.

Secondly, how likely in realist terms will it be for the government or state or even corporations to become ‘squeaky clean’ in case they’re exposed?

Cory Doctorow wrote a great Comment is Free piece after the G20 protests in London where crowd-sourced citizen journalism content exposed police involvement in the death of Ian Tomlinson, despite their initial flat denials.

Doctorow argued that transparency is nothing unless justice is done. What happened next? The policeman in question was acquitted and faced no further charges.

Transparency in this context only *reinforces* the feeling of disempowerment, helplessness and frustration with existing power.

WIll the US will clean up its military and diplomatic procedures as a result of Wikileaks?

Sadly, I think not. Although I do agree the web will demand some changes at the edges of organisational behaviour, it will outdone by a reliance on information management – both internally and externally – rather than drive significant – and certainly ethical – changes to corporate and organisational behaviour.

For example, the media were circulated D-Notices ahead of the #Cablegate release so it’s very possible what gets reported in the press is still only half the story – and what I’ve read so far isn’t really “news” (e.g. middle eastern leaders wanted to invade Iran (Shock!) and the US urged diplomats to spy on UN members?

Hardly ground-breaking when it was reported years ago that MI6 is/was actively spying on UN delegates.)

I do however, agree, that the web may well change the ability of governments/states and corporations to censor information (Trafigura was a good case in point from a corporate perspective) but of course, all governments and states need to do is move up the food-chain and start blocking/censoring the source of information.

See this very recent story of the UK police applying direct to Nominet to gain take down powers for websites engaged in “criminal activity” as a perfect example.

Of course, criminal activity is subjective but I would imagine that as long as websites are engaged in publishing harmless entertainment they'll be fine.

Which leads me to your third proposition. I agree…. people are ncreasingly opening up and putting more and more personal information online.

And at a day-to-day level I like this idea. I do believe it will force the public and private sector to adopt similar approaches and further push transparency as a tool/outcome to a certain degree.

But equally, I don’t think this will ultimately make for a more equal or even balance of power. The use and abuse of this by corporations, governments and states will no doubt over-ride any greater benefit for the greater good. The Cybernetic Hypothesis has more to say about this.

And this, I think, might bring us full circle.

Student protests, communication power and undercover police

I’ve been burying my head in books of late trying to map out my first PhD chapter. This has meant some fairly extensive reading around the subject of power.

It’s fair to say that most scholars agree that power can be exerted through two complementary mechanics: violence (i.e. physical force) and discourse/communication (i.e. coercion, influence, etc).

So it was interesting to be on Whitehall last Wednesday during the student demo and to witness both mechanics in operation.

[Slideshow courtesy of ashleydmiddleton on Flickr]

I won’t major on the resultant media coverage (which, is something that could be discussed extensively in another post) but suffice to say that hindsight, the traditional media’s coverage was fairly standard reporting utilising the atypcial frames wheeled out for public disorder, (e.g. any violence is always the work of a “minority”; a false dichotomy is established between legitimate, peaceful protest and illegitimate, violent protest, largely unquestioning of police facts, press releases, etc – although to be fair, the latter is partly a problem with the formalised news production processes, than, say, undue influence).

But two things struck me as worth blogging about.

Firstly, I wanted to write down a personal encounter that got me thinking about the possible use of strategic policing tactics that were potentially used to manipulate the outcome of events and the subsequent media representation of the day.

Shortly after the kettle formed – and it was inevitable from the minute the march arrived at Parliament Square that it would be kettled – I was stood behind the police line when I witnessed a short man dressed in black, with a black hat (or possbly balaclava pulled up onto his head) be ushered through the police line after flashing something small and white resembling an ID card from a retractable lanyard at his waist.

He then disappeared between several police vans parked near the police line.

Now far be it from me to suggest that the police were using the same tactics as were used during the G20 protests when it was revealed that undercover or plain clothes police were being used as agents provocateurs, but the similarities between this scenario and the G20 struck me as a possibility.

Of course, it is apparently standard procedure to sue undercover police to gather intelligence at demonstrations but it would interesting to scour the footage of the first people to start trashing the controversial police van, allegedly planted as bait for riot porn, to see whether the same person was involved.

The second thing worth mentioning is that while a lot of people present on Wednesday were confident the van *had* been left as bait (similar tactics were possibly used during the already mentioned G20 protests when the only building left unprotected by horading was a branch of RBS, then the UK’s most hated bank) most presumed that this angle to the story would not make mainstream news reports.

But in that assumption they were only half right. While the story didn’t make any main bulletin,  Sky News’ Frontline blog comes right out and asks the question whether the van was intentionally planted.

What’s interesting to me is that here is a classic example of professional journalists using informal, social media platforms to publish stories not deemed sufficiently news-worthy to make the headlines – or at least mainstream headlines. Not only that, but this story actually challenges the dominant media narrative based on ‘official’ reporting of events.

So, what are the conclusions and implications here? I’m not entirely sure really. But it’s worth considering the argument that the police don’t just use communications strategies to best report what’s happening, but rather stage-manage events to shape the communcitive outcome.

It’s also worth bearing in mind that while big new outlets remain dominant in shaping the agenda, social media not only provides (potentially mutiple) counter-arguments it seems that this counter-voice can also come from within media corporations.

I guess this latter point seems like common sense, but it’s always nice to spot and note a case study.